Global Track Record & Commitment · About Full Cargo Express
Over 18 years connecting global factories and markets with direct customs control
We integrate factory procurement and auditing in China, international ocean and air freight, direct SENIAT customs brokerage, and tariff legal advisory under a single operational structure.
Continuous evolution alongside international trade
Full Cargo Express was founded to eliminate uncertainty in foreign trade to and from Venezuela. Over more than 18 years of uninterrupted operations, we evolved from a specialized customs brokerage firm into a multimodal logistics operator with owned infrastructure across 5 strategic markets: China (Yiwu and Enping), the United States (Miami), Spain (Madrid), Mexico (Querétaro), and Venezuela (Caracas, La Guaira, Puerto Cabello, Guanta, and El Guamache).
5
Countries with owned warehouses
12
Connected operational hubs
Our Mission
To provide comprehensive, reliable, and efficient logistics solutions in international freight transport, connecting global markets with personalized, secure service tailored to each client's needs, contributing to the growth of their commercial operations from the origin factory to their final warehouse.
Our Vision
To be a leading international logistics and freight forwarding company in the region, recognized for operational excellence, technological innovation, direct customs compliance, and unwavering commitment to client satisfaction across every link of the supply chain.
Company Policies & Risk Control
Operational quality, physical security, and customs compliance
Continuous Audit
At Full Cargo Express we operate under the highest standards of quality, security, and regulatory compliance, guaranteeing the responsible handling of every shipment through clear procedures, qualified personnel, continuous improvement, and timely client service. Our risk control system audits every shipment from physical reception at origin to customs clearance and sealed delivery at destination.
Excellence Across Every Link
The Full Cargo Standard
Six operational pillars backing every shipment from factory inspection to customs clearance.
01
Operational Excellence
We commit to excellence at every stage of the logistics process, delivering reliable solutions across air, ocean, ground freight, and customs handling with verifiable traceability.
02
Proven Track Record
Our international trade expertise and direct presence at primary customs ports allow us to understand real market challenges and anticipate contingencies prior to shipment.
03
Dedicated Advisory
We work hand in hand with every client as a strategic partner, assigning account executives and tariff specialists who understand the technical details of your cargo.
04
Logistics Engineering
We design multimodal routes, LCL/FCL consolidations, and tailored customs schemes for every operation, optimizing port costs and transit times.
05
End-to-End Coverage
We control the entire chain from manufacturer verification in Yiwu or Enping and reception in Miami, Madrid, or Querétaro, to customs nationalization and delivery to your warehouse.
06
Total Visibility
We provide pre-shipment photographic reports, real-time documentary status, and direct communication with our teams at origin and at Venezuelan customs.
Strategic Differentiators
The Full Cargo Advantage over traditional middlemen
We operate as authorized customs brokers in La Guaira, Puerto Cabello, Guanta, and El Guamache, cutting clearance times and avoiding third-party broker surcharges.
02
Local Presence with Owned Warehouses in 5 Countries
We operate owned facilities in China (Yiwu and Enping), the United States (Miami), Spain (Madrid), Mexico (Querétaro), and Venezuela to receive, audit, and consolidate your cargo.
03
Versatility from Parcels to Industrial Projects
We handle everything from full FCL containers, LCL consolidations, and sealed In-Bond transits to online shopping and international parcels through our sister brand Shop and Gets.
Culture & Principles
The 7 values guiding our team
Organization
01
Rigorous planning of every customs dossier, carrier booking, and warehouse reception to ensure zero-improvisation operations.
Discipline
02
Strict adherence to physical inspection protocols, dimensional measurement, SENIAT regulations, and port/airport cut-off schedules.
Honesty
03
Complete transparency in rates, tax assessments, volumetric weights, and the true scope of every transport mode.
Professional Ethics
04
Strict protection of our clients' supplier trade secrets and full compliance with customs laws and international regulations.
Commitment
05
Continuous accompaniment from factory negotiation to the effective delivery of goods at the agreed destination.
Loyalty
06
Building long-term commercial relationships grounded in mutual trust and defending our clients' logistics interests.
Punctuality
07
Precise synchronization on weekly air and ocean departures to protect your business's inventory turnover.